Equilibrium Spaces Limited: Privacy Policy
This Privacy Policy describes how Equilibrium Spaces Limited (“Equilibrium Spaces,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use our website (“Website”) and the services provided through it.
1. Information We Collect
a. Information You Provide: We may collect personal information that you voluntarily provide to us when you interact with the Website, such as when you sign up for our services, subscribe to our newsletter, or contact us for support. This information may include your name, email address, phone number, and any other information you choose to provide.
b. Automatically Collected Information: When you use the Website, we may automatically collect certain information about your device and usage patterns, such as your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
2. Use of Information
We may use the information we collect for various purposes, including:
- Providing and personalizing our services
- Communicating with you about your account or our services
- Sending you promotional materials and newsletters
- Analyzing and improving the Website and our services
- Protecting our rights and the rights of our users
3. Sharing of Information
We may share your information with third parties in the following circumstances:
- With service providers who assist us in operating the Website and providing our services
- With our business partners for marketing or promotional purposes
- In response to a legal request or to comply with applicable laws, regulations, or legal processes
- In connection with a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Website and to improve our services. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the Website.
5. Third-Party Tracking
We currently use Meta pixel to track user interactions on our Website for marketing and analytics purposes. By using the Website, you consent to the collection and use of information by Meta pixel as described in their privacy policy.
6. Data Security
We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Your Choices
You may update, correct, or delete your account information at any time by contacting us or accessing your account settings. You may also opt out of receiving promotional emails from us by following the instructions provided in the emails.
8. Children’s Privacy
The Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If you believe that we have inadvertently collected information from a child under 13, please contact us so that we can delete the information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a revised version on the Website. The revised version will be effective immediately upon posting. Your continued use of the Website after the posting of the revised Privacy Policy constitutes your acceptance of the changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 01405 690035.
By using the Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.